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General information

Protecting your data, privacy and personal data is very important to Psyomics Limited ('us', 'our' or 'we'). This privacy policy provides information about how we collect and process your personal data when you use the Censeo Platform.

This privacy policy applies to the personal data we collect when you access the Censeo website www.censeo- demo.co.uk, use our mental health diagnostic application software, any ancillary software or interface, the data supplied with the software, the associated media and any online electronic documents (the 'Censeo Platform').

Censeo is used to aid the diagnosis of mental health conditions, screen for mental health conditions and recommend appropriate treatment (the 'Services'), this information is provided to your GP practice via a diagnostic report to be discussed with you.

The Censeo Platform is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Who are we?

We are Psyomics Limited, a company registered in England and Wales with company number 0948038. We are the data controller and responsible for your personal data.

Have a question about something in this policy?

We have appointed a data protection officer. If you have any questions about this privacy policy, or how we process your data, please use the contact details below;

Data Protection Officer
Email: DPO@psyomics.com
Address: Psyomics Ltd. Cambridge Science Park Innovation Centre, 320–329 Cambridge Science Park, Milton Road, Cambridge, CB4 0WG

We’re registered with the UK data protection authority (the Information Commissioner’s Office or ICO under number ZA 217939).

The information we hold about you, and how we use it

We may collect, use, store and transfer different kinds of personal data about you as a result of your interaction with the Censeo Platform. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We collect such personal information as follows;

Information that you provide to us when you use the Censeo Platform

Information which you provide to us is usually processed on the basis that we are performing a contract with you (for example by providing the Services) or because it is necessary to be able to provide a medical diagnosis to you and you have consented to this. We may also process your information for our legitimate interests (e.g. to understand how our services are used and to further develop them) or to comply with a legal obligation.

We process your ‘personal data’ and ‘sensitive personal data’ on the basis of your explicit consent only where there is no other legal basis available.

We do not routinely process data relating to criminal convictions or offences, but if you do provide this information about yourself or others, we will only process that data in accordance with applicable data protection law.

Information that we collect when you visit the Censeo website and complete the assessment

Although we will not use it to identify you, we collect the following types of data when you visit the Censeo website and complete the assessment. We collect and process this information to provide the Services in a safe and lawful way, and to keep improving them. This includes:

We do this by using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive.

We use the following cookies on our Censeo website:

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose Type of cookie
Session token This is used to remember that you are currently logged in, or have used the app before Essential
Sign up token This is used to remember and track where in the sign-up flow you have reached Essential
Cookie settings This is used to remember your cookie preferences, to avoid asking on every visit Essential
Google analytics cookie This is used to understand how our users access, use and return to the landing page Optional

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website or other parts of the Censeo Platform.

You can control the use of analytics cookies on the Censeo website by navigating to Cookie settings here

Except for essential cookies, all cookies will expire after 2 years.

Information which is collected when you visit the Censeo platform is usually processed on the basis that we are performing a contract with you (by providing the Services) or for our legitimate interests (e.g. to understand how our services are used and to develop them).

Where do we store or send your personal data?

Companies that provide services to us. Here we mean companies that help us to provide the services you use and that need to process details about you for this reason. We share as little information as we can and encrypt and/or make it impossible for you to be identified by the recipient where possible (for instance by using a User ID rather than your name). These companies include;

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your information may be transferred outside the European Economic Area (EEA), for example due to storage on the Google Cloud Platform. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it as in the EEA by putting in place appropriate safeguards.

Disclosure of your personal data/who we share your data with

Keeping your data safe

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They are subject to a duty of confidentiality and, where they are the data processor, will only process your personal data on our instructions.

How long do we keep your information?

We will only keep your personal data for as long as reasonably necessary, such as for the performance of the Services. When deciding the appropriate retention periods, we will take into account:

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your data protection rights

Under data protection law, you have rights including:

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you, but occasionally it could take us longer if your request is complicated or you have made a number of requests. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Please contact the DPO using the details set out below if you wish to make a request.

How to contact us

If you have any questions, comments or concerns, you can contact us using the below details.

Data Protection Officer (“DPO”)
Email: DPO@psyomics.com
Address: Psyomics Limited, Cambridge Science Park Innovation Centre, 320–329 Cambridge Science Park, Milton Road, Cambridge, CB4 0WG

You may also contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with any concerns that you may have in the first instance.

Changes to this policy

We may update our privacy policy from time to time. Any changes we make will be updated on the Censeo website and if you have already registered for the assessment, an email will be sent to notify you.