Censeo is used to aid the diagnosis of mental health conditions, screen for mental health conditions and recommend appropriate treatment (the 'Services'), this information is provided to your GP practice via a diagnostic report to be discussed with you.
The Censeo Platform is not intended for children and we do not knowingly collect data relating to children.
We are Psyomics Limited, a company registered in England and Wales with company number 0948038. We are the data controller and responsible for your personal data.
Data Protection Officer
Address: Psyomics Ltd. Cambridge Science Park Innovation Centre, 320–329 Cambridge Science Park, Milton Road, Cambridge, CB4 0WG
We’re registered with the UK data protection authority (the Information Commissioner’s Office or ICO under number ZA 217939).
We may collect, use, store and transfer different kinds of personal data about you as a result of your interaction with the Censeo Platform. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We collect such personal information as follows;
Feedback survey data: Feedback survey data is your responses to the feedback survey, if you choose to complete this survey. This survey is entirely optional, and you will still receive your diagnostic report. The feedback survey is used to improve patient experience and improve the provision of Services.
Follow-up questionnaire data: These are your responses to the follow-up questionnaires at three and six months if you choose to complete these questionnaires. We collect this data to help your GP monitor your progress and improve our Services.
Information which you provide to us is usually processed on the basis that we are performing a contract with you (for example by providing the Services) or because it is necessary to be able to provide a medical diagnosis to you and you have consented to this. We may also process your information for our legitimate interests (e.g. to understand how our services are used and to further develop them) or to comply with a legal obligation.
We process your ‘personal data’ and ‘sensitive personal data’ on the basis of your explicit consent only where there is no other legal basis available.
We do not routinely process data relating to criminal convictions or offences, but if you do provide this information about yourself or others, we will only process that data in accordance with applicable data protection law.
Although we will not use it to identify you, we collect the following types of data when you visit the Censeo website and complete the assessment. We collect and process this information to provide the Services in a safe and lawful way, and to keep improving them. This includes:
Device data: Technical information about the device you are using and the software you’ve used to access the Services.
Analytics data: Operating system and browser type. Details of your visit to the Censeo platform such as page interaction information and length of visits to certain pages.
We do this by using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive.
We use the following cookies on our Censeo website:
Strictly necessary cookies. These are cookies that are required for the operation of our platform. They include, for example, cookies that enable you to log into secure areas of our platform.
Analytical or performance cookies. These allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Cookie Name||Purpose||Type of cookie|
|Session token||This is used to remember that you are currently logged in, or have used the app before||Essential|
|Sign up token||This is used to remember and track where in the sign-up flow you have reached||Essential|
|Cookie settings||This is used to remember your cookie preferences, to avoid asking on every visit||Essential|
|Google analytics cookie||This is used to understand how our users access, use and return to the landing page||Optional|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website or other parts of the Censeo Platform.
You can control the use of analytics cookies on the Censeo website by navigating to Cookie settings here
Except for essential cookies, all cookies will expire after 2 years.
Information which is collected when you visit the Censeo platform is usually processed on the basis that we are performing a contract with you (by providing the Services) or for our legitimate interests (e.g. to understand how our services are used and to develop them).
Companies that provide services to us. Here we mean companies that help us to provide the services you use and that need to process details about you for this reason. We share as little information as we can and encrypt and/or make it impossible for you to be identified by the recipient where possible (for instance by using a User ID rather than your name). These companies include;
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your information may be transferred outside the European Economic Area (EEA), for example due to storage on the Google Cloud Platform. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it as in the EEA by putting in place appropriate safeguards.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They are subject to a duty of confidentiality and, where they are the data processor, will only process your personal data on our instructions.
We will only keep your personal data for as long as reasonably necessary, such as for the performance of the Services. When deciding the appropriate retention periods, we will take into account:
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you, but occasionally it could take us longer if your request is complicated or you have made a number of requests. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Please contact the DPO using the details set out below if you wish to make a request.
If you have any questions, comments or concerns, you can contact us using the below details.
Data Protection Officer (“DPO”)
Address: Psyomics Limited, Cambridge Science Park Innovation Centre, 320–329 Cambridge Science Park, Milton Road, Cambridge, CB4 0WG
You may also contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with any concerns that you may have in the first instance.