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PLEASE READ THESE TERMS CAREFULLY

Who are we and what our contract covers

We are Psyomics Limited, a company registered in England and Wales with company number 0948038 and have our registered office at Chater Allan, Beech House, 4a Newmarket Road, Cambridge, England, CB5 8DT. Our main trading address is Cambridge Science Park Innovation Centre, 320–329 Cambridge Science Park, Milton Road, Cambridge, CB4 0WG.

To contact us, please email support@psyomics.com.

We allow you to use:

Where we refer to “Assessment” we mean the mental health assessment, the sign-up process and any services connected to the assessment, which is provided to you via the App and can be accessed after completing the sign-up process.

When we refer to “Service” we mean the Assessment and access to the Censeo website.

The Assessment we will provide is described to you before you complete your sign-up process.

The Service we provide to you is for your private use only. It may not be used for any other purpose.

I need help right now – what do I do?

The Service is not a crisis service.

 

If you need urgent help, please click here to see crisis support options

Additional terms

The Censeo website is governed generally by our website terms of use.

Your privacy

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy and it is important that you read that information.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

System requirements

The App supports the following devices:

The App has been designed to work on the following internet browsers:

Support for the Assessment and how to tell us about problems

Support. If you want to learn more about the App or Assessment or have any problems using them please take a look at our FAQs here

Contacting us (including with complaints). If you think the App or Assessment is faulty or not well described or you wish to contact us for any other reason please email our service team at support@psyomics.com.

How we will communicate with you. If we have to contact you we will do so by email, using the contact details you have provided to us.

How you may use the App

In return for your agreeing to comply with these terms you may:

You must be 18 to accept these terms. We are giving you personally the right to use the App and the Service as set out above. You may not otherwise transfer the Service to someone else, whether for money, for anything else or for free.

Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.

We will notify you of any material changes when you next start the App.

If you do not accept the notified changes you may not continue to use the App and Service.

Update to the App and changes to the Service

From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues.

We may collect technical data about your device

By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and to provide the Service to you.

We are not responsible for third party websites

The App or Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Licence restrictions

You agree that you will:

Acceptable use restrictions

You must:

Intellectual property rights

All intellectual property rights in the App, the Documentation and the Service throughout the world belong to us and the rights in the App and the Service are licensed to you. You have no intellectual property rights in, or to, the App, the Documentation or the Service other than the right to use them in accordance with these terms.

Loss or damage

Our responsibility for loss or damage suffered by you

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes where we are negligent, and this results in death or personal injury or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that was caused by you failing to have in place the minimum system requirements advised by us.

Limitations to the App and the Service. You must obtain medical advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

We are not responsible for events outside our control. If our provision of the Service or support for the App or the Service is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.

Your Agreement

We may end your rights to use the App and the Service if you break these terms

We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right, we will give you a reasonable opportunity to do so.
If we end your rights to use the App and Service you must stop all activities authorised by these terms, including your use of the App and the Service.

We may transfer this Agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

Legal

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Which laws apply to this contract

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.